Return and Damaged Goods Policy

Damaged Shipments

Should any merchandise arrive damaged, please retain all packing materials and product. Since all of our shipments are insured through FedEx. They may require evidence of the damage in order to pay any claim. Please call our store within 24 hours of receiving your package with damaged merchandise and we will instruct you of the next step.

We cannot be held responsible for packages left on porches due to special instructions left for your FedEx driver.

Return Policy

We want you to be happy with the products that you purchase here at Home Décor by Murphy’s. We understand that sometimes a product must be returned and we will facilitate this as best we can. Please read and understand the following rules and exceptions regarding returns.

• All shipments are final. No item can be re-turned for the reason of simply not liking it. Our Products are of the highest quality in every fashion.
• Damaged items are the only ones that can be returned. All damage claims must be called into Home Décor by Murphy’s Customer Service Line within 36 Hours of delivery to your home.
• Any merchandise that is returned because the Address is Not deliverable and it is the address you submitted with your order will be subject to a 25% re-stocking fee that will be charged to your credit card.
• On any freight shipments please tell us where you can be reached to arrange delivery. Example cell number, work number, etc. Freight will only be available for delivery Monday thru Friday between the hours of 8am and 5pm so before you purchase an item with freight delivery please make sure these days and times will work in your schedule. If an item that requires freight shipment already has freight included in the price we will contact you before shipment to make sure delivery will not be a problem for you.